Resolving Shareholder Disputes in Canada

The legal matters discussed here are based on thedisputes involving the rights of minority shareholders
Ontario Business Corporations Act and court decisionsare referred to arbitration even when there is a
decided in Ontario and under similar legislation acrossmandatory arbitration clause. Where there is a claim
Canada. Most businesses are incorporated becausefor "oppression" under the Business Corporations Act,
of the benefits of limiting liability and potential taxa minority shareholder may be permitted by the Court
savings. Most businesses have more than one ownerto continue his or her lawsuit even though the
or shareholder. The relationship among theunanimous shareholders agreement contains a
shareholders can spawn considerable disagreement. Inmandatory arbitration clause.
a surprisingly large number of cases, the disputesOppression Remedy
among shareholders can lead to angry andUnder the Ontario Business Corporations Act, a
complicated litigation with uncertain outcomes. In thisminority shareholder is entitled to "relief from
article, we discuss the legal issues which arise amongoppression" when his or her reasonable legitimate
shareholders of private corporations, typically withexpectations from the majority shareholders have not
fewer than 10 shareholders.been met. Legitimate expectations are found by
A business corporation exists because one or morelooking at the articles of incorporation, the by-laws, the
people have decided to set it up. There are hardly anyresolutions of the directors and the shareholders and
impediments to incorporating a new corporation underthe unanimous shareholders agreement, including any
Canadian law. In most Canadian provinces, any personamendments of it and by general commercial and
over 18 years of age who is of sound mind and notbusiness practices.
bankrupt, may incorporate a company simply byFor example, if the shareholders were accustomed to
signing articles of incorporation and presenting them toreceiving an annual dividend but the dividend is not
the appropriate government ministry for stamping anddistributed fairly or not at all without reasonable
registration. A corporation has a legal personalityjustification, a court might find this change oppressive. If
independent of its owners and managers. Amajority shareholders conceal information about the
corporation can carry on business; file tax returns;business from the minority shareholders by excluding
borrow or lend money; and can sue and be sued.the minority shareholder from decision-making or
Shareholder disputes revolve around how the ownersfalsifying documents, that is also oppressive to the
and managers of corporations deal amongminority.
themselves.Another example of oppression might occur if the
Who runs a corporation?majority shareholders act in a way which violates the
The people who have authority to make decisions forterms of the unanimous shareholders agreement. In
a business corporation fall into three categories:some corporations, the removal of a minority
1. Officers: The President and the Secretary are theshareholder from his or her position in the management
only officers who must be appointed but mostof the corporation could be an act of oppression by
corporations also have a Vice-President and athe majority. Each of these examples has its roots in
Treasurer. Other titles, such as CEO, COO and CFOunfair behaviour by the majority which runs contrary to
are descriptive but are not required by law. Thethe reasonable expectations of the minority
officers manage the day-to-day business of theshareholder as a shareholder, employee or creditor of
corporation. The officers usually delegate some ofthe corporation. Typically, there is more than just a
their authority to other employees. The officers reportsingle incident. The majority shareholders are usually
to the Board of Directors. In a private businesslooking to remove the minority shareholder from the
corporation, the officers, directors and shareholdersbusiness or take financial advantage of the minority.
overlap or may even be the same people.While the aggrieved shareholder usually holds only a
2. Directors: The legal management of a businessminority of the shares, the remedies discussed in this
corporation is in the hands of the directors. Thearticle are available to any shareholder who can show
number of directors is designated by the Articles ofthat he or she has been oppressed by another
Incorporation and can range from one to any numbershareholder.
agreed to by the shareholders. The directors passWhat can the Court do if it finds that a shareholder
resolutions concerning legal and business mattershas been oppressed?
affecting the corporation. Directors' resolutions areThe oppression remedy is a powerful remedy for a
passed by majority vote but some resolutions, such asminority shareholder to obtain redress for unfair
a decision to sell the entire business require a largerconduct by the majority. If a judge finds the conduct of
majority such as 75% or even unanimity. Each directorthe majority shareholder to be oppressive, an order
has one vote. Typical resolutions include (1) banking andcan be made to rectify the oppression in the most
borrowing; (2) hiring of accountants or auditors andefficient way. This can be done by 1) the payment of
legal counsel; (3) approval of the actions taken bymoney, 2) by directing the majority to buy the
officers; (4) approval of financial statements; and (5)aggrieved shareholder's shares for a reasonable price
acquisition of a new business or senior employee. The(as determined by professional valuation), 3) by
types of resolutions are determined by thereinstating the aggrieved shareholder to his or her
circumstances of the corporation.former position in the business, or 4) by holding an
At every meeting of the directors, there must be aauction at which all of the shareholders have the right
quorum. A quorum is the minimum number of directorsto purchase shares of the corporation. A judge also
required in person or by proxy to constitute a validhas the power to cancel the exercise of a "shotgun"
meeting. This is determined by agreement betweenbuy-sell if the court finds that it has not been exercised
the shareholders of the corporation and is set out infairly. The appropriate remedy will depend on the
the corporation's by-laws. If no quorum exists, businesscircumstances of the corporation.
conducted at the meeting is not valid. The method ofA Court's decision to remedy oppression is intended to
giving notice of a directors' meeting is also important. Ifcompensate the minority shareholder not to punish the
the directors are all in agreement and the business ofmajority. However, if the Court finds that the majority
the meeting is routine, a meeting may not beshareholder has acted fraudulently or has breached his
necessary. All of the business can be done by each offiduciary duty to the minority shareholders, punitive and
the directors signing resolutions prepared by theother damages can also be awarded. When a court
corporation's lawyer.finds oppression, the share value attributed to the
If there are contentious issues, written notice of theminority shareholder is not subject to a minority
directors' meeting has to be sent, usually 10 days indiscount as it might be if the minority shares were sold
advance, by the method prescribed by the by-laws ofin a commercial transaction.
the corporation. The notice of the meeting has to giveBreaches of fiduciary duty can include the failure of
each director enough information and documentsthe majority shareholder to provide full, fair and frank
about each topic to be discussed so that he or shedisclosure of all matters affecting the corporation's
can make an informed decision about it. Thebusiness. If one or more shareholders has removed
resolutions of the directors have to be approved orassets, income or business of the corporation or is
ratified by the shareholders of the corporation.competing with the corporation, that may also be a
Directors are not required to attend a meeting but if abreach of fiduciary duty in addition to oppression.
director's failure to attend prevents the meeting fromWhat other remedies are available?
proceeding due the lack of a quorum, the corporation'sThe Court also has the power to order that a
business may be hampered and the Court may orderdirectors' or shareholders' meeting take place for the
that a meeting be held without a quorum.purpose of conducting specific business affecting the
3. Shareholders: The owners or shareholders are thecorporation. The Court can also authorize the
final decision-makers about issues affecting thecommencement of a derivative action. This is a lawsuit
business of the corporation. Resolutions of theby the corporation against a "rogue" shareholder. For
directors have to be approved by the shareholders.example, if the majority shareholder has improperly
As with directors' meetings, a quorum is required for ataken some of the assets out of the corporation or
valid shareholders' meeting and notice must be given inhas spent the corporation's money without authority,
writing with enough information and documents aboutthe corporation will have to sue the rogue. Of course,
each issue to enable the shareholders to make anthe rogue shareholder will not authorize a lawsuit
informed decision. Unlike directors, who have one voteagainst himself. In such a case, the court can authorize
each, shareholders have one vote for each votinganother shareholder to start and manage a lawsuit in
share of the corporation he or she holds. (Some of thethe corporation's name against the rogue shareholder.
shares may be owned by another corporation but theThe Court also has the power to order an investigation
concept is the same).of the financial affairs of the corporation by a
The ownership of the corporation will be determinedcourt-appointed auditor. In the most extreme cases,
by the business partners. Sometimes, the ownership isthe Court can direct that the corporation be wound up
driven by the amount of money a shareholder invests.on the basis that it is "just and equitable" to do so. A
In other cases, some shareholders provide special"just and equitable winding-up" means that the court
expertise or attract business, while others providedirects that the business be sold, perhaps to one or
financing, and these elements may warrant anmore shareholders and that the assets of the
ownership share of the corporation. Somecorporation, net of any liabilities, be divided among the
corporations reward a loyal employee with a minorityshareholders. Special circumstances must exist for this
shareholding. Some corporations have silentremedy to be considered by the court, including a
shareholders, who are not active in the daily businessdeadlock among shareholders, which are paralyzing
but own part of the corporation and therefore have athe corporation.
vote at shareholders' meetings.What happens in shareholder litigation?
Shareholders are entitled to receive the financialThese litigation procedures described above require
statements of the corporation and to examine thedetailed evidence and strategic considerations by an
books and records at the corporation's head office. Ifexperienced shareholders' dispute lawyer. Apart from
there are more than five shareholders, thethe evidence of the minority shareholder, the value of
corporation's financial statements have to be auditedthe business has to be determined. This process is
unless the shareholders vote to waive an audit.always more complicated than it appears to a lay
The most important aspect of share ownership isperson. The valuation of a business is a specialized skill
"control". A shareholder or group who owns theprovided by a chartered business valuator, a chartered
majority (more than 50%) of the voting shares will beaccountant with valuation training. Before valuing the
in position to control the activities of the corporationshares, the valuator may have to assess whether the
subject to certain restrictions agreed among all themajority shareholders have removed some money or
shareholders or imposed by law. Some shareholderassets from the corporation unfairly, whether by fraud
decisions, such as the sale of the entire business ofor by misuse of the funds for an unauthorized purpose.
the corporation require a higher majority or evenThere are also income tax considerations. The value
unanimity.of shares is affected how shares are sold. If the
Minority shareholders have to live with the fact that thecorporation redeems the shares for cancellation, the
majority shareholders have a right to run theshareholder will receive a taxable dividend. If the
corporation even if the minority disagrees. However,shares are purchased by another shareholder, the
the majority must comply with the terms of aselling shareholder may be able to claim an exemption
unanimous shareholders agreement, if one exists, andfrom capital gains taxes. There are also other tax
treat the minority shareholders fairly. The majorityissues. Advice from a tax accountant or lawyer is
shareholders are not permitted to "oppress" therequired to identify the most efficient way to dispose
minority shareholders.of the shares. This creates further disagreement
Rights of Shareholdersbecause a tax arrangement beneficial to the seller will
Shareholders have three basic rights: 1) The right tobe less favorable to the buyer.
vote at valid shareholders' meeting after receivingThese remedies take some time to implement. The
proper notice and documents; 2) The right to attend atrial of a shareholders' dispute lawsuit will not take
meeting of shareholders; and 3) the right to accurateplace for many months or even years after it is
and complete information about the affairs of thecommenced. Therefore, the court also has the power
corporation, including the articles of incorporation andto grant interlocutory or temporary relief to ensure that
any amendments, the directors' register, the by-laws,the interests of the minority shareholders are
minutes of directors and shareholders' meetings andpreserved until the trial or hearing. The Court's
the financial statements, whether audited or not. Whenobjective is to preserve the current situation without
these rights are not respected, a shareholder maypre-judging the case.
have a right to sue the shareholders who failed toShareholder litigation is often characterized by hard
respect the rights of the minority.feelings among the disputing shareholders. These are
Unanimous Shareholders Agreementpeople who were in business together and their
Even though it is not required by law, manyrelationship has soured. It is much a like a divorce. Each
shareholders make a unanimous shareholdersside proceeds to gather its evidence which supports
agreement which sets out the ground rules for theor denies the existence of oppression and other
operation of the corporation. Shareholder agreementsoffensive conduct. Valuation of the shares may also
can cover a wide variety of topics including but notbe complicated by lack of proper disclosure and
limited to:accounting issues. We have seen cases where the
1) the management positions and responsibilities of themajority shareholders "stonewall" by refusing to
shareholders;provide proper information. This makes the litigation
2) the method for valuing the shares of themore time-consuming.
corporation;Amid the hard feelings and expense involved in these
3) the method for adding or removing shareholders forkinds of cases, lawyers in this field keep their eye on
misconduct, death or inability to function in theopportunities to make a settlement. While many
management of the business;shareholder dispute cases go to trial, the great majority
4) the mechanism for valuation and sale of the wholeof them settle before the trial through direct
business of the corporation;negotiations or mediation. Settlements are driven by
5) the method for determining management salaries,the uncertainty of the outcome and the effort of all
bonuses and dividends;parties to limit legal and accounting expenses.
6) non-competition and non-solicitation clauses toA settlement may also be more efficient for income
prevent a departing shareholder from taking a key parttax purposes than a court judgment. Uncertainty
of the corporation's business and thereby damagingrelates not only to whether the Court will find the
the corporation and its remaining shareholders;majority shareholders' conduct oppressive but also the
7) a buy-sell provision, sometimes called a "shotgun"disagreement between the valuation experts for each
clause, which permits a shareholder to offer to buy theside. Valuation of shares is as much art as it is
shares of the other shareholders subject to the rightaccounting and valuators may disagree radically on
of these other shareholders to the offering shares athow much the corporation's shares are worth.
the same price;What should I do if I think the majority shareholder is
8) succession arrangements to spouses or the nextoppressing me?
generation upon death or disability of a shareholder;The first step to take is to fully document all events as
9) life insurance on key management employees andpromptly as possible after they occur. Make notes and
shareholders;send emails but care must be taken not to make
10) the special majority or unanimity required for certainstatements which could adversely affect a minority
types of corporate decisions such as the sale of theshareholder's position. Timing is important for notices of
whole enterprise of the corporation or commencing ameetings and buy-sell notices. Delay in obtaining legal
new enterprise; andand financial advice could have a very significant
11) dispute resolution including arbitration and choice ofimpact on the eventual result. If you get written notice
law provisions.of shareholders or directors meeting without details of
Shareholder Disputes and Arbitrationthe matters to be discussed, you may not be able to
The dispute resolution clause of a unanimouscomplain about an adverse vote if you fail to complain
shareholders agreement usually provides that allabout it in advance and just attend and vote.
disputes among the shareholders are to be resolvedIf events are happening in the business which are
by arbitration and not by the courts. It typically statesbeing concealed from a minority shareholder or if
where the arbitration will be held. If all the parties are infinancial information is being hidden, prompt action is
Ontario, Ontario law will apply. If some parties arenecessary. First, you must ensure that no damage is
located elsewhere, the arbitration clause may specifydone to the business. Second, if you delay in taking
which law, i.e., of which province or country, islegal steps or in having your lawyer write a letter to
applicable. There may also be reference to thethe majority shareholders to complain of the offensive
procedural rules and the method for selecting theaction, you may be taken to have approved of the
arbitrators.improper acts of the majority shareholders. The best
Courts in Ontario give a very high degree of respectadvice is to get legal advice as soon as possible.
to a dispute resolution clause which requires allJuly 2009. © Igor Ellyn and Orie Niedzviecki.
disputes to be resolved by arbitration. However, not all